Refund policy
Return & Refund Policy
At Haramain Savings, we want you to be happy with your purchase. If you receive your Umrah Saving Box in a damaged or incorrect condition, please contact us and we will do our best to resolve the issue.
Damaged or Incorrect Product
Please check your order when you receive it. If your product arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery.
Please send us:
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Your order number
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A clear description of the issue
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Clear photos or a short video showing the product and its packaging
Haramain Savings
Returns
We currently accept returns only for products that arrive damaged, defective, or incorrect.
Products that have been used, damaged after delivery, or altered by the customer may not be eligible for a return.
If a return is approved, we will provide you with the return instructions.
Refunds
Once your returned product has been received and inspected, we will notify you about the status of your refund.
If approved, the refund will be processed through the applicable payment method. The time it takes for the amount to reach you may depend on your bank or payment provider.
Order Cancellation
If you need to cancel your order, please contact us as soon as possible after placing the order. Once an order has been shipped, cancellation may no longer be possible.
Contact Us
If you have any questions about our Return & Refund Policy, please contact our support team:
Email: [Your Support Email]
Store: Haramain Savings
We reserve the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page.