Refund policy

Return & Refund Policy

At Haramain Savings, we want you to be happy with your purchase. If you receive your Umrah Saving Box in a damaged or incorrect condition, please contact us and we will do our best to resolve the issue.

Damaged or Incorrect Product

Please check your order when you receive it. If your product arrives damaged, defective, or you receive the wrong item, contact us within 48 hours of delivery.

Please send us:

  • Your order number

  • A clear description of the issue

  • Clear photos or a short video showing the product and its packaging

Haramain Savings

Returns

We currently accept returns only for products that arrive damaged, defective, or incorrect.

Products that have been used, damaged after delivery, or altered by the customer may not be eligible for a return.

If a return is approved, we will provide you with the return instructions.

Refunds

Once your returned product has been received and inspected, we will notify you about the status of your refund.

If approved, the refund will be processed through the applicable payment method. The time it takes for the amount to reach you may depend on your bank or payment provider.

Order Cancellation

If you need to cancel your order, please contact us as soon as possible after placing the order. Once an order has been shipped, cancellation may no longer be possible.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our support team:

Email: [Your Support Email]

Store: Haramain Savings

We reserve the right to update this Return & Refund Policy when necessary. Any changes will be posted on this page.